Last Updated: January 2026

299bct Privacy Policy
— Your data is safe with us

The security of your personal information is 299bct's highest priority. Read this privacy policy to understand how we collect, store, and protect your data.

Your privacy is our responsibility: Every piece of information you share on the 299bct platform is handled with the utmost care. We never sell your data to any third party.

1. Introduction

299bct (https://299bct.org) takes your privacy seriously. This privacy policy explains what information we collect, how we use it, and how we keep it safe.

By using the 299bct website or mobile app, you are considered to have consented to this privacy policy. This policy is our Terms and Conditions an integral part.

We believe transparency is the foundation of trust. That is why our privacy policy is written in clear, plain language — so you always know exactly what we do and do not do with your information.

2. What Information We Collect

299bct collects two types of information from you — information you provide directly, and information collected automatically.

Information Provided Directly by You:

  • Full name, date of birth, and gender
  • Mobile number and email address
  • Residential address
  • National ID or passport number (for verification purposes)
  • Payment method details (Mobile Banking / Nagad / Rocket number)
  • Messages sent via live chat or support

Automatically Collected Information:

  • IP address and device type
  • Browser type and language settings
  • Platform activity logs (login timestamps, game history)
  • Cookies and tracking data
  • Referral source information

Lock Note: We never collect raw card numbers, bank PINs, or OTPs. Payment information is always processed through encrypted channels.

3. How We Use Your Information

299bct uses your information only for specific, defined purposes. Your data is never used for any unauthorized purpose.

  • For account creation and management
  • For age and identity verification
  • To process deposit and withdrawal transactions
  • To provide customer service and support
  • To prevent fraud and money laundering
  • To comply with legal obligations
  • To deliver personalized offers and bonuses (with your consent)
  • To ensure platform security and stability
  • To implement our Responsible Gaming policy

If you no longer wish to receive marketing messages, you can unsubscribe at any time by contacting our support team.

4. Data Sharing & Disclosure

299bct never sells your personal information to third parties. However, your data may be shared in certain circumstances:

Reason for sharing With whom Terms
Payment Processing Mobile Banking, Nagad, Rocket gateways Minimum data required to complete transactions
Identity Verification Authorized KYC service providers To meet legal obligations
Legal obligations Government Authorities Under court order or government directive
Fraud Prevention Security services To investigate suspicious activity
Technical services Hosting & Cloud Providers Subject to strict confidentiality agreements

Important: Your information is not shared with any third party outside the list above. If you receive any suspicious request, contact our support team immediately.

6. Data Security Measures

299bct uses industry-standard security technology to protect your privacy. Our security measures include:

  • 256-Bit SSL/TLS Encryption — every data transfer fully secured
  • Database stored with AES-256 encryption
  • Two-Factor Authentication (2FA) feature
  • Automatic Session Timeout — account logs out automatically when inactive
  • 24/7 Security Monitoring System
  • Regular security audits and vulnerability assessments
  • Transaction processing via certified payment gateways

While we apply the highest security standards, no digital system is 100% impenetrable. We strongly recommend keeping your password strong and never sharing your account credentials with anyone.

7. Data Retention Period

299bct retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal obligations:

  • Account information: For the duration your account is active, and for a minimum of 5 years after closure (for legal compliance).
  • Transaction records: At least 7 years after the last transaction.
  • Support Conversations: 2 years for dispute resolution.
  • Cookies and session data: Until end of session or up to 1 year, whichever comes first.
  • Marketing preferences: Until consent is withdrawn.

Once the designated retention period expires, data is securely deleted or anonymized.

8. Your Privacy Rights

299bct respects your privacy rights. You have the following rights:

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

If any of your information is incorrect or outdated, you can request that it be corrected.

Right to Erasure

In certain circumstances, you may request deletion of your data (except where legal obligations apply).

Right to Restrict Processing

You may request that processing of your data be temporarily restricted in certain circumstances.

Right to Data Portability

You can request a copy of your information in a readily readable format.

Right to object

You may object to marketing communications or profiling at any time.

To exercise any of these rights, reach out to our support team. We will do our best to respond within 30 days.

9. Privacy of Minors

299bct strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store any information from minors.

If a minor registers by mistake and we detect it, the account will be closed immediately and all collected information will be permanently deleted.

To parents and guardians: If you believe your child has used the 299bct platform, please contact our support team immediately. We will take prompt action.

10. International Data Transfers

299bct primarily serves users in Bangladesh. However, parts of our technical infrastructure may be hosted on international servers.

Regardless of where data is stored or processed, we ensure that the same level of protection described in this Privacy Policy is maintained at all times. All international partners are bound by strict data protection agreements.

11. Changes to Privacy Policy

299bct reserves the right to update this privacy policy when necessary. For any significant changes:

  • A notification will be sent to your registered email
  • A notice will be displayed upon logging in to the platform
  • The "Last Updated" date at the top of this page will be changed

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

12. Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to us:

  • Email: [email protected]
  • Live chat: available 24/7, 7 days a week, with support in Bengali
  • An initial response to complaints will be provided within 48 hours
  • Privacy-related requests will be resolved within 30 days

Please note: 299bct will never ask for your password, OTP, or full card number via email or phone. If you receive such a request, contact our support team immediately.

Why is your information safe with 299bct?

Privacy is not just a policy — it is a core principle built into every system we operate.

256-Bit SSL Encryption

Every data transfer between you and 299bct is protected with bank-grade encryption. No third party can intercept or read your information in transit.

Two-Factor Authentication

Enabling 2FA on your 299bct account means a password alone is not enough to log in. Without the OTP sent to your phone, no one can access your account.

Your data is never sold

299bct never sells your personal information to advertisers or third parties. Your data is used solely to improve your experience on our platform.

24/7 Security Monitoring

Our security team monitors the platform around the clock. Any unusual activity is detected and addressed immediately.

Transparent Data Usage

You are always informed, fully and transparently, about how your data is being used. Your information is never processed for any hidden purpose.

Regular security audits

Regular security audits are conducted by independent experts. Any vulnerabilities are identified and resolved promptly.

Privacy FAQ

The questions our users ask most about the privacy policy.

Never. Under no circumstances does 299bct sell your personal data to advertisers or third parties. Your information is used solely to deliver our services, meet legal obligations, and maintain platform security.

Even after account closure, certain information must be retained for a defined period due to legal obligations — for example, transaction records for 7 years and account information for 5 years. All data is securely deleted once the retention period ends.

Yes, you have this right. Contact our support team and we will provide a copy of the data we hold about you within 30 days. The request will be processed after identity verification.

No. 299bct does not store bank card numbers or PINs directly. All payment processing is handled entirely through authorized gateways such as Mobile Banking, Nagad, or Rocket, to which we have no direct access.

Let us know via our support chat or send an email request. We will cancel your subscription within 48 hours. Please note that essential messages related to your account and transactions cannot be unsubscribed from.

Your privacy is protected — right now 299bctJoin on

Enjoy a safe gaming experience backed by a transparent privacy policy and robust security measures.

100% Data Protection
Your data is never sold
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